and risk of loss for all products ordered by you shall pass on to you upon Cake4ever's
shipment. Thereafter Cake4ever will not be responsible for any loss or damage to
recipient receives the products in damaged condition
should check the products delivered (cakes, flowers, any other) before signing
product delivered found damaged, recipient should refuse to accept it and immediately
inform Customer Care.
issues with the products delivered should be reported within 4 hours of
receipt, after that no request of replacement or refund will be
case of badly damaged products, replacement will be provided. Kindly allow a
minimum of 6 hours for the replacement.
of Damage of Product:
damage or issues with the product are reported, the quality assessment officer
appointed by us will access the situation and can accept or reject the
following request based on his/her discretion-
and cosmetic damages like -
message on cake not written.
and message not attached with flowers.
of cake / decoration on cake / flowers packaging issues - will not be eligible
for refunds/replacements until unless they are severely damaged.